Privacy Policy

Privacy Policy

 

This Privacy Policy describes how VanderMae Wellness ("we," "us," or "our") collects, uses, and discloses your Personal Information when you visit or make a purchase from our website (the "Site").

 

Contact

 

If you have questions, need more information about our privacy practices, or would like to make a complaint, please contact us:

 

Email: support@vandermaewellness.com
Mailing Address: 1204 S Broad St., Brooksville, FL 34601

 

Collecting Personal Information

 

We collect certain information about your device, interactions with the Site, and information needed to process purchases. We may also collect information when you contact us for customer support. “Personal Information” refers to any information about an identifiable individual. Below is a breakdown:

 

Device Information

 

  • Purpose: To load the Site properly and analyze usage to optimize performance.

 

  • Source: Automatically collected using cookies, log files, web beacons, tags, or pixels.

  • Disclosure: Shared with our processor Shopify.

  • Data Collected: Browser type, IP address, time zone, cookie data, pages/products viewed, search terms, and usage interactions.

 

 

Order Information

  • Purpose: To fulfill orders, process payments, arrange shipping, provide confirmations, communicate with you, screen for fraud, and deliver marketing (if consented).

  • Source: Collected directly from you.

  • Disclosure: Shared with Shopify.

  • Data Collected: Name, billing and shipping addresses, payment details, email, and phone number.

 

 

Customer Support

  • Purpose: To provide customer assistance.

  • Source: Collected from you.

  • Disclosure: May be shared with support platforms or processors as needed.

 

 

Minors

 

The Site is not intended for individuals under the age of 15. We do not knowingly collect Personal Information from children. If you believe your child has provided us with Personal Information, please contact us to request deletion.

 

 

Sharing Personal Information

 

We share your Personal Information with service providers to help fulfill services and contracts. For example:

  • Shopify: https://www.shopify.com/legal/privacy

  • Compliance with laws and legal obligations

  • Prevention of fraud or to protect our rights

 

 

Behavioural Advertising

 

We use your Personal Information for targeted ads and marketing. This may include:

  • Google Analytics: Privacy (https://www.google.com/intl/en/policies/privacy/) | Opt-Out (https://tools.google.com/dlpage/gaoptout)

  • Sharing activity and purchase behavior with ad partners

  • Shopify Audiences for advertising across Shopify merchant networks

 

 

To opt-out:

  • Facebook Ads Settings: https://www.facebook.com/settings/?tab=ads

  • Google Ad Settings: https://www.google.com/settings/ads/anonymous

  • Bing Ads Preferences: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

  • DAA Opt-Out Portal: https://optout.aboutads.info/

 

 

Using Personal Information

 

 

We use your Personal Information to:

  • Provide and manage services

  • Fulfill orders

  • Process payments

  • Communicate updates, offers, and promotions (if consented)

 

 

Legal Bases (GDPR)

 

 

If you are an EEA resident, we process your information under the following bases:

  • Your consent

  • Contract performance

  • Legal compliance

  • Vital interest protection

  • Public interest tasks

  • Legitimate business interests (not overridden by your rights)

 

 

Retention

 

 

We retain your Personal Information unless you request erasure. See "Your Rights" below.

 

 

Automated Decision-Making

 

 

We do not conduct fully automated decision-making with legal or significant effects. Shopify may use limited automation to prevent fraud:

  • Temporary blacklisting of IPs/credit cards for failed transactions

 

 

Your Rights

 

 

Under GDPR (EEA Residents)

  • Access, correct, update, erase, or transfer your data

  • Contact us to exercise your rights

 

 

Data is initially processed in Ireland and transferred to Canada and the U.S. Learn more: https://help.shopify.com/en/manual/your-account/privacy/GDPR

 

 

Under CCPA (California Residents)

  • Right to know, access, port, correct, or delete your data

  • Contact us to exercise rights or designate an authorized agent

 

 

Cookies

 

 

Cookies are small files used to enhance your browsing experience. We use cookies for:

  • Functionality (login, cart, region)

  • Analytics

  • Advertising

 

 

You can manage cookies via browser settings. For general cookie guidance, visit: https://allaboutcookies.org

 

 

Blocking cookies may impact your experience or limit functionality.

 

 

Do Not Track

 

We do not alter our data collection in response to "Do Not Track" signals due to lack of consistent industry standards.

 

 

Changes

 

We may update this policy to reflect changes in practices or legal requirements. Updates will be posted on this page.

 

 

Complaints

To file a complaint, contact us using the details above. If you are unsatisfied, you may contact your local data protection authority.